SCAM ALERT: Global Microsoft Outage

SCAM ALERT: Global Microsoft Outage

We have received a number of reports concerning scam calls & contact from people purporting to be from Microsoft!

Scammers are cold-calling residents pretending to be from Microsoft, asking for money or computer access to ‘fix’ the global IT outage. Keep yourself safe with these quick dos & don'ts:

Hang up immediately if someone calls out of the blue claiming to be from tech support.

Restart your device if a suspicious po-up freezes your screen.

Check official sources for real outage updates.

Contact your bank right away if you have shared any payment details or sent money.

Report scam calls to https://www.reportfraud.police.uk/(previously Action Fraud)

DON'T

Pay any money for an outage ‘fix’ - real service issues are resolved by Microsoft at no cost to you.

Allow remote access or download software onto your computer, tablet or phone at a caller's request.

Call phone numbers shown on unexpected pop-ups or warning messages.

Share passwords, PINs or bank details over the phone or through links in unexpected messages.

Stay safe!

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Message Sent By
Sharon Jones
(Metropolitan Police, Police Constable, Carshalton Central)