A simple scam prevention talk became a much more meaningful visit at Bernard House Sheltered Scheme in Henrys Walk.

A simple scam prevention talk became a much more meaningful visit at Bernard House Sheltered Scheme in Henrys Walk.

A simple scam prevention talk became a much more meaningful visit at Bernard House Sheltered Scheme in Henrys Walk.

Three months ago, PCSO Naz met resident Freddy, who was carefully working on a 1,000-piece jigsaw puzzle before Christmas. During a recent scam and fraud awareness session, where residents asked thoughtful questions and showed great interest in staying safe, Naz remembered to ask Freddy about his puzzle.

Freddy was genuinely surprised that the conversation had been remembered after all this time. With a smile, he proudly showed his completed jigsaw, and Naz praised him for his patience, dedication, and excellent work.

Sometimes the smallest conversations leave the biggest impact. For Freddy, it was not just about finishing a puzzle, but knowing that someone cared enough to remember. Moments like these show that policing is about more than safety and crime prevention. It is about building trust, valuing people, and strengthening the bonds that make our community feel like home.

PCSO NAZ 7113EA

FAIRLOP WARD