Reports of rogue traders and doorstep criminals often increase during periods of good weather when residents are spending more time outdoors. Offenders may use the opportunity to approach people at their doorstep, offering services such as roofing, driveway repairs, gardening work, gutter cleaning, or property maintenance.

While many callers will be genuine and reputable tradespeople, some individuals seek to take advantage of residents by using high-pressure sales tactics, claiming that urgent repairs are required, or demanding excessive payments for unnecessary or poor-quality work. In some cases, vulnerable residents can be targeted repeatedly and persuaded to hand over significant amounts of money.

Remember that legitimate businesses will respect your decision to take time to consider any offer. Reputable traders will not object if you ask for identification, request references, obtain written quotations, or seek advice from family members, friends, neighbours, or trusted professionals before agreeing to any work.

Never feel pressured into making an immediate decision. If a caller attempts to rush you, refuses to leave when asked, or makes you feel uncomfortable, do not engage further. Close the door and contact a trusted family member, neighbour, Trading Standards, or the police if you believe criminal activity may be taking place.

Neighbourhood policing teams continue to work alongside Trading Standards and other partner agencies to identify, disrupt, and prosecute those involved in rogue trading and doorstep crime. Protecting vulnerable members of the community remains a key priority, and information provided by residents plays an important role in helping agencies take action against offenders.

Crime Prevention Advice

• Use a door chain or door viewer before opening the door to unknown callers.
• Always ask to see official identification and take time to verify it.
• Never agree to work or make payments on the spot.
• Obtain at least three written quotations from reputable businesses before proceeding with any work.
• Avoid paying large sums of money in advance.
• Be wary of claims that work is urgently required or that a special offer is only available "today".
• Discuss any unexpected offers with a trusted friend, family member, or neighbour before making a decision.
• Report suspicious callers, vehicles, or activity to the police or Trading Standards.
• If you feel threatened or believe a crime is taking place, call 999 immediately.

By remaining vigilant and taking a few simple precautions, residents can help protect themselves, their families, and their neighbours from becoming victims of rogue traders and doorstep criminals.