|
What you can do and who to contact We understand that anti-social behaviour linked to certain premises can have a serious impact on your quality of life. This guide explains the most common issues, who deals with them, and what action can be taken. 1 - Licensed Premises (Pubs, Bars, Clubs) Typical issues Loud music or noise late at nightRowdy behaviour / intoxicated patronsFighting, disorder, or street disturbancesWho regulates them? Licensed premises are regulated by: Local Council Licensing AuthorityPolice (for crime, disorder, and licensing breaches)Who to contact: Noise complaints → Contact your local council Environmental Health teamCrime or disorder → Contact Police (101 or 999 in emergencies)Ongoing issues → Report to Licensing Authority (can review licence conditions) 2 - HMOs (Houses in Multiple Occupation) Typical issues: Persistent loud music or partiesPoor property managementWaste / environmental issuesTenant-related ASBWho regulates them? Local Council Housing Team (HMO Licensing)Landlord / Managing AgentLandlords are expected to take reasonable steps to deal with ASB caused by tenants, and councils can take action if they fail to do so. Who to contact: First: Report directly to the landlord or managing agentIf unresolved: Contact the local council (Housing / Environmental Health / ASB team)Serious ASB or crime: Contact Police 3 - Residential Properties Causing ASB Typical issues: Frequent partiesDrug use or dealingViolence, harassment, intimidationOngoing nuisance behaviourWho deals with this? A partnership approach: PoliceLocal CouncilHousing Associations / LandlordsThe council has a duty to consider reports and decide on appropriate enforcement where necessary. [ Who to contact: General ASB / ongoing problems → Local council ASB teamCrime / immediate risk → Police Other Powers That May Be Used Depending on the situation: Community Protection Notices (CPN) – require behaviour to stopInjunctions – restrict individuals’ behaviourCriminal Behaviour Orders (CBOs) – after convictionDispersal Powers – remove individuals from an areaClosure Notice – Restrict access to premises for 48hrsClosure Order – Court can close a premises for up to 3 months (extendable to 6 months). | 
