Online safety

ONLINE SAFETY INFORMATION.

There are some simple steps you can take to make it more difficult for someone to hack your online accounts  or devices. Advice on this can be found online at the National Cyber Security Centre. 

You should always prevent access by using passwords and/or biometric authentication (fingerprint or ‘face ID’). It’s important to change your passwords, especially if you think they are known by other people.

If you believe you have been hacked, you should collect any evidence on your device if it is safe to do so and report it to Action Fraud. This is the police’s national reporting centre for fraud and cyber crime

As well as referring to the National Cyber Security Centre’s guidance to recovering an online account if it has been hacked, social media providers also provide their own advice. If you have lost access to or control over a social media account, then your service provider can also help. 

Once you have confirmed your identity, it is relatively easy to change your password for a social media account. Where possible we also recommend enabling two-factor authentication. 2FA adds extra security to your online accounts. It confirms a login is genuine through a second device. For example, by a code that is sent to your phone. You’ll be more secure if you set up 2FA on all your important accounts such as email, online shopping as well as social media.