Business & Retail Crime Prevention – Support for Local Shops

Hello everyone,

Your local police teams are working closely with businesses across Hounslow to reduce retail crime, shoplifting and anti-social behaviour in our high streets and shopping areas. We want to support you in keeping your staff, customers and premises safe.

How Businesses Can Reduce Crime

Here are some simple steps that can make a big difference:

• Keep high-value items in locked displays or behind counters where possible.
• Use clear CCTV signage and make sure cameras are clean and working.
• Position staff near entrances and high‑risk areas to deter theft.
• Keep shelves tidy – it helps staff spot missing items quickly.
• Challenge suspicious behaviour safely, using a calm and non‑confrontational approach.
• Ensure staff know how to report incidents and have a clear procedure to follow.

Protecting Staff & Customers

Handling Theft & Incidents

If safe to do so:

How to Report

📞 999 – If a crime is in progress or someone is at risk
📞 101 – For non‑emergency crime reports
💻 Online – met.police.uk
📱 Reply here on MetEngage for advice from your local team

Report Anonymously

If you have information but prefer not to speak to police directly, you can contact Crimestoppers on 0800 555 111 or crimestoppers-uk.org. All calls are completely anonymous.

Your local officers regularly patrol business areas and work with shop staff, managers and security teams to identify repeat offenders and reduce crime. Thank you for everything you do to support a safe and welcoming high street.