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Hello everyone, Today we’re focusing on supporting Small and Medium‑sized Enterprises (SMEs) across Hounslow. Retail crime can have a big financial and emotional impact on staff, owners, and customers. Here are some practical steps you can take to protect your business and help us work together to reduce harm. 1. Strengthen Your Security Set‑UpMake sure CCTV covers entrances, exits and high‑value areas.Keep cameras clean and lenses unblocked.Consider video doorbells or monitored smart cameras for smaller storefronts.2. Improve Store Layout for VisibilityKeep shelving below eye‑level where you can.Position high‑value items close to tills or in secure cabinets.Use mirrors to remove blind spots.3. Train Staff on Safe ApproachesEncourage staff to greet customers – this is proven to deter theft.Remind teams not to put themselves at risk; safety comes first.Agree a simple internal code word for alerting colleagues discreetly.4. Protect Your Business from FraudSlow down transactions if anything feels “off”.Watch for distraction tactics, quick‑change scams, or unusual buying patterns.Keep card machines in your line of sight.5. Use Digital Tools to Report and RecordReport incidents to police at the earliest opportunity via 999 (emergency) or 101/online for non‑urgent matters.Keep a record of times, descriptions, behaviour, CCTV stills, and what was taken—this helps us link offenders across the borough.6. Work With Your Local Police & Other BusinessesJoin or create a local Business Watch group.Speak to your Safer Neighbourhoods Team for tailored crime‑prevention advice.Share patterns or suspicious activity with nearby shops to increase awareness.
If you need guidance, crime‑prevention support, or want to connect with your local neighbourhood officers, please message us here on MetEngage. Together, we can help keep Hounslow’s businesses safe, confident and thriving. Stay safe and thank you for everything you do for our community. | 
