Cold Calling advice

Cold Calling advice

Good morning

We recently had several incidents of Cold Callers appearing to be EE mobile phone company ( uniform ) trying to sell door to door in the Neath area .

If you have seen or had anything similar please report it to police via 101 also please contact EE in regards to it to confirm if they have any salespersons in the area

Cold Callers may offer services such as property repairs, gardening, driveway work, selling products or request personal information on the door step.

Please note:

You DO NOT have to answer the door- If you believe persons knocking to be cold callers then you do not have to answer the door to them or engage with them.

Do not share personal, financial or banking details.

Be cautious of Pressure tactics such as “ TODAY ONLY” offers.

Ask them to leave if you are not interested. Genuine callers will do so

Don't be afraid to ask for their ID. Genuine callers will be able to show you company ID. However if you are still unsure, don't be afraid to ask them to leave and follow up with the legitimate company.

If someone refuses to leave, behaves aggressively or you feel unsafe, please contact police on 101 or 999. Suspicious activity can also be reported to ACTION FRAUD.

Thank you for your co-operation in keeping our community safe.

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Message Sent By
James Tossell
(South Wales Police, PCSO, Neath North / Tonna)