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I wanted to provide you with an update regarding Anti-social behaviour – general, which people around your area have highlighted as an issue of concern on the priority survey. PCSO Clarke-Hill from Ely Neighbourhood Policing Team (NPT), in partnership with Crime Stoppers and Cardiff Council, have launched a new initiative in the area aimed at encouraging the community to report incidents and concerns within the Plymouth Wood Road & Mill Road area of Ely, Cardiff.
Officers from Ely NPT recognise that incidents in this area are often under-reported. As part of this initiative, a designated ‘Crime Stoppers Zone’ has been introduced to provide reassurance and enable members of the community to report information anonymously, without fear of repercussions.
In October 2025, Ely NPT conducted a bespoke survey via South Wales Listens for the local community to better understand how residents feel about safety and wellbeing in their immediate area. By gathering honest feedback from those who live and work locally, the team aimed to build a clear, evidence-based picture of community concerns.
The results will play a vital role in shaping decisions around the need for increased police presence and the potential installation of a permanent CCTV, helping us ensure that local resources are targeted where they are most needed to support a safe, more confident community.
The results of the survey showed that majority of the community ‘strongly agreed’ that they feel safe to walk/exercise/drive in the immediate vicinity of their home/work, whilst 88% of local residents surveyed felt installation of CCTV covering ‘Birdies Lane’ would be of benefit to the community.
In addition, Ely Neighbourhood Policing Team has secured funding for the deployment of a mobile CCTV unit, which is scheduled to be installed in the coming weeks. The mobile CCTV will assist in gathering vital evidence and data, helping to support the case for the installation of permanent CCTV in the area in the near future.
Below are several methods you can use to report incidents to South Wales Police:
📞 999
Use this number in an emergency, when someone is injured, in danger, or when a crime is in progress.
📞 101
For non-emergency situations — for example, when a crime has occurred but there is no immediate threat, or the suspect has already left the area.
🌐 Online Form: www.south-wales.police.uk/ro/report
You can use the online reporting form if you are unable to stay on the phone or prefer to report an incident at a more convenient time.
🔒 Crimestoppers: 0800 555 111
Crimestoppers allows you to report information 100% anonymously. This option is ideal if you do not wish to provide personal details or if you are concerned about possible repercussions
Please also note the below details for South Wales Victim Focus.
South Wales Victim Focus
We provide help and support to anyone in South Wales affected by crime. Our service is free and confidential.
📞 Call 0300 30 30 161 (Monday – Friday 8am-6pm).
🌐 https://www.southwalesvictimfocus.org.uk/
 Tackling antisocial behaviour can be a complex issue, and one which requires input and action from more than just the police. The Anti-social Behaviour, Crime and Policing Act 2014 aims to put victims first, giving power to local people and enabling professionals to find the best solutions for their local area. The act provides the police, local authorities and other local agencies with flexible tools and powers that they can use to respond quickly and effectively to antisocial behaviour. These include: civil injunctions. criminal behaviour orders. public spaces protection orders. community protection notices. dispersal powers. closure powers. ASB Case review
Anti-social behaviour covers a wide range of unacceptable activity that causes harm to an individual, to their community or to their environment. This could be an action by someone else that leaves you feeling alarmed, harassed, or distressed. It also includes fear of crime or concern for public safety, public disorder, or public nuisance. Examples of anti-social behaviour include: · Nuisance, rowdy or inconsiderate neighbours · Vandalism, graffiti, and flyposting · Street drinking · Environmental damage including littering, dumping of rubbish and abandonment of cars · Prostitution related activity · Fireworks misuse · Inconsiderate or inappropriate use of vehicles If you ever experience this issue or have information regarding an incident, please report it using our online reporting tools at https://www.south-wales.police.uk, speak to an operator in our Force Communications Room via our online web chat or call the non-emergency number 101. Alternatively, you can stay 100 per cent anonymous by contacting the independent charity Crimestoppers on 0800 555 111 or via their untraceable online form at crimestoppers-uk.org. Get Involved Please consider getting involved by registering for these messages, this will enable you to contribute to the local priority survey. We may be unaware of issues that you would like us to focus on. Take a few minutes to securely and privately register and have your say using the button below, this will mean we can focus on things that matter to you. 
Please click here to complete the survey
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