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Cash Machines & Card Payments |
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Good morning Resident,
💳 Cash Machines & Card Payments A simple safety guide for shoppers in the West Midlands Every day people use cash machines and pay by card safely — but small habits can help stop crime before it happens. This guide covers: • Using cash machines (ATMs) safely • Paying by card in shops with confidence 1) Using cash machines (ATMs) safely ✔ Choose a safe machine Use ATMs inside banks or supermarkets where possible Avoid isolated or poorly lit machines, especially at night If something feels wrong — walk away ✔ Check for tampering Before inserting your card, look for: Loose, bulky or unusual card slots or keypads Extra panels, mirrors or tiny cameras A screen that behaves strangely If you spot anything odd: don’t use the ATM — report it. ✔ Protect your PIN Stand close and cover the keypad Don’t accept help from strangers If someone crowds you, cancel and leave ✔ Take your cash and go Put cash away before moving Don’t count cash at the machine Take your card and receipt before leaving 2) Paying by card in shops ✔ Keep your card in sight Don’t let anyone take your card out of view Walk with staff if needed ✔ Watch for card swap scams Check the card you’re handed back is yours Never share your PIN ✔ Protect your PIN Shield the keypad when entering it Ask for space if someone is too close ✔ Check the amount Look at the total before tapping or entering your PIN ✔ Contactless & mobile payments Keep cards secure in zipped pockets or bags Report lost cards immediately Mobile payments (Apple Pay/Google Pay) can be safer if your phone is locked ✔ Stay alert at busy checkouts Keep bags closed and in front of you Don’t leave wallets or phones on counters 3) If something goes wrong If your card is taken by an ATM: Don’t accept help from strangers Contact your bank immediately If you think your card or PIN is compromised: Freeze your card (if possible) Contact your bank and change your PIN If you’re a victim of theft or fraud: Report it to your bank and the police Note the time, place and what happened 4) Quick checklist At the ATM: ✅ Choose busy, well-lit machines ✅ Check for tampering ✅ Cover your PIN ✅ Take cash, card and leave promptly In store: ✅ Keep your card in sight ✅ Cover your PIN ✅ Check the amount ✅ Stay alert in crowds 5) Short prevention messages “Cover your PIN — shield the keypad every time.” “If the ATM looks odd, don’t use it.” “Keep your card in sight.” “Check the amount before you tap.” “Lost card? Freeze it and contact your bank.”
Please Share!⚠WMNow is not suitable for reporting crimes ⚠ 101, Online Webchat & WMP Website – Non emergency crime reporting / check on the progress of your report | ||
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