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Contact us
Online
If it's not an emergency, the easiest way to contact us is online. Your report will be sent direct to our control room where it will be reviewed by the same team who answer our calls.
By phone
Emergency 999
Call 999 in emergency situations like these: there is an immediate danger to life
someone is using violence or is threatening to be violent
a road traffic collision where life is at risk, or the road is blocked
a crime is happening right now, like a house burglary or a theft
If you accidentally dial 999, please stay on the line and tell the operator you’re safe and that no crime has occurred.
Hearing or speech impairments
If you have a hearing or speech impairment and you’ve pre-registered with the emergencySMS service, you can use our textphone service 18000 or text us on 999.
If you're a British Sign Language (BSL) user, you can call 999 BSL to use a remote BSL interpreter.
Silent 999 calls
If you're in danger but you can't talk on the phone, you should still call 999, then follow these instructions.
How to make a silent 999 call
If you're in danger, call 999 and try to speak to the operator if you can, even by whispering. You may also be asked to cough or tap the keys on your phone to answer questions. Call 999 from a mobile
If you don't speak or answer questions, press 55 or tap when prompted and your call will be transferred to the police. The police will usually be able to find your location. If you don't press 55 or respond, your call could be ended. Call 999 from a landline
If you don't speak or answer questions and the operator can only hear background noise, they'll transfer your call to the police. If you replace the handset, the landline may remain connected for 45 seconds in case you pick it up again. Calling 999 from a landline automatically gives the police information about your location. Non-emergency 101
Call 101 for non-emergency enquiries. If you have a hearing or speech impairment, use our textphone service on 18001 101.
Calling from abroad +44 20 7230 1212
Please use this number if you're contacting us from outside of the UK.
Report anonymously via CrimeStoppers
Online - crimestoppers-uk.org
By phone - 0800 555 111
Contact Crimestoppers to anonymously report a crime or suspicious behaviour. 
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