Police front counters in Wembley

Dear Brent Resident/Community Member,

You may have seen reports in the media today about some of our front office counters closing. This has been part of a series of tough choices the Met is undertaking in order to cover a £260m funding shortfall. However, we are keen to make sure that any changes impact communities as little as possible. While we are a shrinking service, we are determined to use our resources to best tackle the issues that mean the most to you, putting more officers visibly in the community.

Having spoken to local politicians and community members, many have said they would prefer to have more front counters that are open during the day, rather than fewer counters with around the clock service. 

For now, our front counters remain open as usual, and we will update you on when the changes will take place.

When it is time for the changes take place, we would like to reassure you that there will still be a front counter available to you in Wembley.

If you would like to report a crime at a police station, you will still be able to, with the front counter at Wembley remaining open from 10am to 10pm on Monday-Friday and between 9am and 7pm at the weekend. Fewer than 1 in 2000 crimes since 2012 were reported at a police station outside of these hours, however we will provide a further update when these changes will come into effect. 

In addition to this, you will still be able to report crimes online, or by dialling 101 if it is not an emergency. If it is an emergency, always call 999 and ask for the police.  All these services remain available 24 hours a day, every day of the year, and are how 90% of crimes are reported. 

Tackling crimes in your local area remains one of our key priorities and we are increasing the number of PC’s and Police Community Support Officers within our neighbourhood teams. You can find out who is in your neighbourhood team both on the Met website and on www.metengage.co.uk. Our officers will continue to police your neighbourhood, and please feel free to approach them with any questions or concerns you may have. 

If, for whatever reason you do not feel comfortable talking to us, you can stay 100% anonymous by contacting the independent charity Crimestoppers on 0800 555 11 or via their untraceable online form at www.crimestoppers-uk.org.