Police services are here to help, but it’s important to use emergency lines responsibly so they’re available when someone truly needs urgent help. Here's a quick guide:
✅ Call 999 / 911 (Emergency) if:- Someone is seriously injured or in immediate danger.
- A crime is in progress (e.g., assault, robbery, burglary).
- You see a fire, hear gunshots, or witness a dangerous situation.
- Someone is threatening to harm themselves or others.
- There’s a car crash with injuries or danger (e.g., fire, blocked road).
☎️ Use the Non-Emergency Line (e.g. 101 in the UK) if:- A crime has already happened, and there’s no immediate danger.
- You want to report antisocial behaviour (noise complaints, public intoxication).
- Your property was damaged or stolen, but there's no suspect on the scene.
- You need to report something suspicious but not urgent.
- You have a general enquiry or need to speak to local officers.
⚠️ Don’t Call Police for:- Noise from neighbours (unless there's a threat or violence).
- Parking issues, unless a car is dangerously parked.
- Arguments where no crime or threat is involved.
- Asking for general advice that could be answered online or by another service.
🔄 Repeat Calling: Please Be MindfulCalling multiple times for the same issue—especially non-emergencies—can block lines for those in real need. If you've already reported something, follow up through the correct channels or give it time unless the situation changes.
🧠 Remember: If in Doubt, Call – But Think FirstIf you’re unsure, it’s better to be safe. But if the situation is not urgent, please use the non-emergency number or report online where available. This helps keep emergency services focused where they’re needed most. Kind regards, Davina. |
