Parcel theft template

Parcel theft template

Dear Resident,

On Sunday 24th August 2025 between the hours of 08:00 hours to 23:59 hours, unknown person/s have entered the communal area of Navigation House in Hertford and stolen/opened parcels/post that does not belong to them.

If you have any CCTV or ring doorbell footage that would help in the investigation, please call 101 quoting 41/80419/25.

Here are some things you could do to reduce the risk of doorstep theft:

Track your parcel to ensure you or someone else is at home for the delivery.

Install a video doorbell; this can be connected to your mobile so you are notified immediately of any delivery, and is easier to install than a full CCTV system.

Install a security light.

Arrange for your parcel to be delivered to a trusted neighbour, or other family members who will be at home; if you live in a flat, is there a concierge who could accept the parcel for you?

Use an off-site locker service for frequent deliveries, or for expensive items; these parcel boxes are more likely to be in busy, safer locations - such as supermarkets - rather than secluded areas which could be targeted by thieves.

For further general crime prevention advice visit our website www.herts.police.uk/cp/crime-prevention/

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Message Sent By
Louise Roberts
(Hertfordshire Constabulary, PCSO, East Herts - Hertford Castle)