The Priority Services Register is a free UK wide service which provides extra advice and support, including when there is an interruption to the electricity, gas or water supply. 

Those eligible include:

use medical equipment reliant on electricity or water 

are deaf or hard of hearing

are blind or partially sighted

loss or impairment of smell

have a disability

have anxiety, depression or any mental health condition

need documents translated into another format or language

live with children under five

have a chronic illness 

are of pensionable age

temporarily need extra support

Benefits include:

a dedicated phone line for direct contact during a power cut

A pre-agreed password for added security during home visits

Assistance from trusted partners such as the British Red Cross if needed

Advance notice of any planned power interruptions

Regular updates and support during unplanned outages

Access to emergency support services in collaboration with partners like the British Red Cross

An On line home safety check provided by the fire services, offering a personalised fire safety plan

Please note that anyone can complete the registration on behalf of the person in need.