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The Police
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Fraud Alert


⚠️ Important: Beware of Fraudulent Replies to Online Complaints ⚠️

We want to alert the public to a growing scam that targets individuals who submit complaints on company websites. The scam operates as follows:

  • A person submits a genuine complaint or feedback via a company's website or social media.
  • Fraudsters pose as the company and contact the individual directly through email, social media, or text messages.
  • They request sensitive information, such as bank account details, under the guise of resolving the issue.
  • How to Stay Safe:
  • Be cautious of unexpected messages claiming to resolve your complaint, especially if they ask for bank account details or other personal information.
  • Legitimate companies will NEVER request sensitive financial details to address a complaint.

     


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    Message Sent By
    Daniel Nettleton
    (Staffordshire Police, PCSO, Staffordshire Moorlands)

    Neighbourhood Alert Cyber Essentials