Media Coverage

The Neighbourhood Alert network is often featured in press and media activity, if you have examples of coverage, please forward clips to

Alert proves its worth during severe weather

Various news articles have been relaying the benefits of the Neighbourhood Alert system being used during the winter period of 2015.
Snow in the scottish borders

Scottish Borders Council urge public to sign up
One year on 2500 are signed up in the Borders

Warrick Road

Flood warnings across Cumbria



SB Alert Resilience messaging solutionAs the winter weather starts to bite, individuals and organisations in communities across the Scottish Borders are being urged to join an innovative new messaging system. SB Alert is the first project of its kind to be rolled out across a local authority area in Scotland. 
This is a free network, designed to share up-to-date emergency advice, weather warnings and utility failure updates. It also alerts local residents to crimes and safety issues affecting their community.

By joining the scheme, you agree to receive alerts by phone, text or email, as well as regular newsletters. You can set the type of alerts that you wish to receive from the partners, and you can update your own information or withdraw from the system at any time. Your information is securely held and not divulged to any third parties.
Scottish Borders Council Leader David Parker said: “We’re delighted to launch SB Alert as we can see it proving really useful for people across the Borders. While this will be a handy service all year round, winter in particular can provide a number of challenges such as bad weather and power failures. We think that during incidents such as these, we can keep our local communities well informed so that they are in the best possible position to react and work with a range of public agency partners to protect and help their local towns and villages.
The initiative is supported by a local partnership of Scottish Borders Council, Police Scotland, Scottish Fire and Rescue Service and NHS Borders. SB Alert can be used by:
  • Community Councils
  • Resilient Communities
  • Farmers
  • Voluntary and community groups
  • Shops
  • Businesses
  • Neighbourhood Watch
  • Housing Associations
  • Individuals.

Scheme gets across the crime message

Monday 18th August 2014
Image linking to read the article in the Swindon AdvertiserINSTANT alerts are now available for West Swindon residents to engage with their local police force, as the pilot Wiltshire and Swindon Community Messaging Scheme launches today.
West Swindon, along with Malmesbury, Pewsey and Warminster, are the first four neighbourhood policing areas going live with Wiltshire and Swindon Community Messaging.
People signed up will be able to receive messages about policing and crime matters in their area, such as community policing news and events, appeals for information and crime prevention advice. They will also be able to reply to messages, feeding back information to their local neighbourhood officers to help them in policing their local area. People who live or work outside these areas can still sign up and they will receive messages as and when their area neighbourhood policing team starts to use Community Messaging.
PCC Angus Macpherson, who is commissioning the new initiative, said: “Both myself and Chief Constable Pat Geenty are committed to involving communities in the prevention and reduction of crime and anti-social behaviour, in line with priorities in my Police and Crime Plan and the Force Delivery Plan. “Wiltshire and Swindon Community Messaging is an exciting new system allowing the police to send emails, texts and voicemail messages to those signed up. It means we will be able to share information quickly and efficiently with our communities, including Neighbourhood Watch coordinators and members.” Read more...

Police text messaging scheme launched in Wiltshire

Friday 15th August 2014
Wiltshire MessagingPeople in Malmesbury are among the first in Wiltshire to be offered text alerts on crimes in their area. It is one of four areas piloting the scheme that will also allow residents to information back to the police.

Community messaging on email, text or voicemail is part of a national Neighbourhood Alert system used by neighbourhood watches and 12 other police forces.
Police and Crime Commissioner Angus Macpherson, who is behind the Wiltshire project, said it was “an exciting new system allowing the police to send emails, texts and voicemail messages to those signed up. “ It means we will be able to share information quickly and efficiently with our communities, including Neighbourhood Watch coordinators and members.”

People signed up to will be able to receive messages like appeals for information, crime prevention advice and police news. They will also be able to reply to messages, feeding back information to their local neighbourhood officers to help them in policing their local area. But the force has stressed the service is not for reporting emergencies. Read more..

Scottish Government's Cabinet Secretary for Justice sees new Neighbourhood Watch system in action

Monday 11th August 2014
Kenny McAskill, Cabinet Secretary for Justice, was in Rutherglen today to hear about the work of Neighbourhood Watch and to see the Safer Rutherglen Neighbourhood Alert system in action.
Image Kenny McAskill, Cabinet Secretary for Justice, was in Rutherglen today A new Neighbourhood Watch system which shares information about crime through text messages and e-mail is helping to keep Scotland’s communities safe and reassured. Justice Secretary Kenny MacAskill today visited Rutherglen, the area which pioneered the Neighbourhood Alert System in Scotland. ‘Safer Rutherglen’ allows individuals, businesses, and other agencies to sign up for secure on-line messages and alerts on crime and other safety issues in their area. The alerts include information on local crime, anti-social behaviour and community safety along with advice on how to report incidents. Messages are sent by e-mail, phone or text from Police Scotland, Neighbourhood Watch administrators, Local Authorities and Scottish Fire and Rescue Service.

Read the press release on the Neighbourhood Watch Scotland Website

New system To keep You safe in Cheshire

December 2013
Cheshire Fire Alert ArticlesA new system aimed at keeping local communities across Cheshire informed about incidents, emergencies and key safety campaigns is being launched by Cheshire Fire and Rescue Service.
The Fire Alert System is a free two-way community messaging system allowing people to receive important alerts from the Service not only by text message but also by email and phone.

"Incidents and emergencies can have a very real impact on the lives of residents and workers and it is important we continue to develop ways in which we can let people know what is going on," said Deputy Chief Fire Officer Mark Cashin. Read more...

Neighbourhood Return on BBC Breakfast

Broadcast Friday 8th November 2013
Neighbourhood Return is a service built by VISAV Limited and powered by the Neighbourhood Alert database.  It is run by the Neighbourhood and Home Watch Network which coordinates volunteers to go and search for people with dementia who may have got lost or wandered. Carers of people with dementia can register the person and if they go missing, then they have a direct telephone number for Dudley Telecare, a 24 hour call centre which will initiate and coordinate the search.

Registered volunteers are then contacted and asked if they can participate in a search in their area. Only the volunteers who agree are then sent the details of the missing person and the details on where to search. It is estimated that each year around 40,000 people with dementia wander for the first time, which increases the pressure and anxiety for families. In turn, this leads to a heightened risk of care home admissions.

The following news story was broadcast by the BBC in November, an earlier report by ITV can be viewed here.  For more information, please visit

BOSS, British Oil Security Syndicate

Published Saturday 14th September 2013
Featured in the retail fuel industry's No.1 trade magazine. Forecourt Watch BOSS media

BOSS, the British Oil Security Syndicate, has welcomed confirmation from the Crown Prosecution Service (CPS) that it has issued new guidance to lawyers and police forces to prosecute motorists who repeatedly claim to have no-means-of-payment (NMoP).

BOSS have created a Neighbourhood Alert powered registration system for anyone who owns, works or lives near a petrol station, find out more at

Carlisle criminal banned from 538 farms

Community Messaging sends message to 538 farms in CumbriaA PIONEERING crime prevention project is warning more than 500 farmers across north and west Cumbria to be on the lookout for a criminal who has targeted rural properties.
Convicted burglar Liam Porter, 24, has been told he will face legal action if he trespasses on any of the 538 farms signed up to the scheme.

The move, by the Cumbria Community Messaging Scheme, which was set up by the Cumbria Neighbourhood Watch Association with Cumbria Police, gives potential victims of crime a clear warning about named criminals who pose a possible threat. Read more

Crime alerts will now go direct to Cambridgeshire families

eCops Cambridgeshire AlertA new direct alert system is being launched by Cambridgeshire police warning residents about crime on their streets. Twitter and Facebook will be harnessed by officers to help drive down crime and keep residents informed about criminal activity.

And those who subscribe to the instant messaging service can receive specialist alerts targeted at their interests. Club-goers can get up-to-the-minute information about crimes and anti-social behaviour in Cambridge city centre nightspots. Anglers will be told of fishing tackle is stolen and families will be made aware of burglar activity in their area.

The new service, which links to social networking websites and email, is set to be launched in August, the News can reveal.

Read more here

Crime trends system and volunteers in the running

Published Friday 10th May 2013
Click to read the articleA police messaging system which warns about crime trends has been shortlisted for a national award along with the two volunteers who help run it.

The Cumbria Community Messaging system, set up by the county Neighbourhood Watch Association has been recognised as leading to the nomination of the association in the first National Neighbourhood and Home Watch Awards.

The support and assistance that it provides is extremely valuable said Andy Baines, safer and stronger communities manager with Cumbria police.

Rural folk: our eyes and ears.

Published Saturday 13 April 2013

Launch of Country WatchVillagers and farmers are being urged to become the eyes and ears of the police to help fight a rising tide of rural criminality.

Thames Valley Police yesterday launched (powered by Neighbourhood Alert).

Users can choose to receive text, voice or email alerts about suspected activity in their area - for example the number plate of a suspicious vehicle.  They are then asked to call police to help keep officers on the trail.

Police and Crime Commissioner (PCC) Anthony Stansfeld, who is spearheading the scheme said: "Rural crime is rising and urban crime isn't.  Over the last few years metal has become much more valuable and heavy farm equipment is worth stealing - there is a big market for it in Eastern Europe."

People who sign up to the scheme receive crime alerts, witness appeals, galleries of wanted criminals or suspects information on community groups , events or meetings.

To read the full article, click on the image or here.

Police competition to promote community messaging alerts

Published on Friday 21 December 2012 17:25

Lincolnshire Police`s Community Safety Department has dropped its normal professional image to capture people’s attention to try and promote the Lincs Alert Community Messaging System.

There are now over 10,000 people in the county signed up and receiving crime alerts and information. Leading up to Christmas many alerts have been sent out warning people regarding leaving presents and valuables on display in their cars, general crime prevention advice for the winter nights, the Christmas Crime Menu brochure and information and advice over frauds and scams which are currently circulating.

Gillian Fleet one of the coordinators for the system recommends Lincs Alert for everybody. `The more people that are signed up the better,` she stated. `The system allows us to communicate very effectively and easily with our communities. People can choose to sign up for e mail alerts or text messages. It is free of charge and you are able to unsubscribe at any time. We are able to get valuable information quickly out to our communities whether that is sent out by the headquarters team or the Local Policing Teams.”

To subscribe visit the website and click the register now button. Or alternatively if you need help with registering contact 01522 558399 and speak to the administrator.

As an incentive the Community Safety Department are putting anyone who registers before January 6 into a prize draw to win a Police Teddy Bear and Crime Prevention goodies including a calendar, timer switch and Police Property Marking Kit.

Hundreds more to be kept up-to-date on policing issues as Derbyshire Alert drive sails past the 1,000 mark

Posted on 20th December 2012 Hathersage-SNT

A Dales Safer Neighbourhood Team is helping keep villagers in the know about local policing issues and advice by signing up more than 1,000 people to Derbyshire Alert. The free messaging service uses text messages, voicemail recordings and email to alert people across the county to any crimes, events, public meetings and any other issues relating to police.

Hathersage Safer Neighbourhood Team has been out and about raising awareness of the service and showing people how they can benefit from it by staying in the loop with police activity. Officers from the team made boosting sign-ups to Derbyshire Alert one of their priorities and have been focusing on increasing numbers for the past few months.

As part of the drive, PCSO Anthony Boswell identified areas where the number of people signed up to Derbyshire Alert was low. Those areas were then targeted with door-to-door visits, which have helped the team smash past the 1,000 sign-ups milestone. PCSO Boswell said he now wants to get cracking on the next thousand.

He said: `The Derbyshire Alert service is a great tool that enables us to get important messages out to the public really quickly.`

`Whether that’s appealing for information about a crime, offering personal safety advice, inviting people to a Safer Neighbourhood forum meeting or telling them about free crime prevention items, it allows us to reach hundreds or thousands of people in a very simple way.`

`The vast majority of people we visited saw the value in it and were really keen to be signed up and I think the key to getting so many people on board was visiting and talking them through it face-to-face.`

`Hopefully we can now build on this success and get hundreds more people signed up to the service.`

Derbyshire Alert, which was previously known as Ringmaster, is open to both residents and businesses and gives them the choice of receiving messages via email, text or voicemail at times that suit them. Through it, members of the public can keep up-to-date about bogus callers, burglaries, theft and other crimes, witness appeals, missing person appeals, community meetings and crime prevention advice. Messages can be tailored to specific groups and areas, so you know the information you receive is relevant to you.

There are currently more than 20,600 people registered on Derbyshire Alert across the entire county. The service is open to you whether you are living or working in Derbyshire, while some community groups such as 4x4 Watch do not have to live in the county but can still receive messages about 4x4 thefts or related advice.

Inspector Bryan Hall, who is in charge of policing across the Derbyshire Dales, said: “The efforts of the Safer Neighbourhood Team have been absolutely tremendous and they are setting the standard for other teams to follow.

`Derbyshire Alert is a brilliant way for us to keep in regular contact with members of the public, and is especially important in rural areas.

By signing up more than 1,000 new people, the Hathersage team have made sure we can engage with as many members of our community as possible and help to keep them updated and safe.`

To find out more about Derbyshire Alert and to sign up to the free service, visit or

You can register online on the Alert website, or you can call 101 and speak to your local Safer Neighbourhood Team officers about signing up. Alternatively, registration forms are stocked in all police enquiry offices.

Cumbria Community Messaging recognised in public safety awards

Together Towards Success Awards 2012Cumbria County Council`s Fire and Rescue Service staff, volunteers and partners have been honoured for their life-saving work at the service’s sixth annual awards ceremony.

The Together Towards Success Awards, funded by Nuclear Management Partners (NMP), was held at Armathwaite Hall Country House and Spa at Bassenthwaite on Friday (12 October) to recognise individuals and teams who have gone beyond the call of duty in the interests of public safety.

CCM offers people and communities across Cumbria updates via email, text or voicemail on local issues from crimes to major incidents and fire safety events. Set up in partnership between organisations including the police and CFRS and managed by the Cumbria Neighbourhood Watch Association, it now communicates messages to thousands of people around the county.
A recent survey of community messaging service users showed that being a member of Cumbria Community messaging made over 60% of respondents feel `a bit` or `much safer`. Respondents also indicated that their opinion of the police, Trading Standards, Fire and Rescue Service and Community Safety Partnerships had improved as a result of messages sent to them.

For more information and other winners visit Cumbria Community Messaging:


Membership of Cumbria anti-crime messaging service growing

First published at 11:24, Monday, 24 September 2012
Published by 
Times and Star: Cumbria Crime Messaging grows

Join Neighbourhood Alert

First Published: June 2012
 Join Neighbourhood Alert

Thames Valley Alert Launched

First Published: April 2012
 Thames Valley Alert

MP Rory Stewart joins Cumbria Community Messaging scheme

First Published: October 2011
MP Joins Cumbria Community Messaging

NHWN Site shortlisted for Nominet Internet Award

First published: June 2011
 Nominet Awards

Alert Network set to go National

First published: June 2010:
Alert site goes National

Crime busting Alerts straight to your inbox

First published: September 2010
Crime Busting Alerts straight to your inbox

200 Help to fight crime

First published: May 2010

Partner sites and places to join.

Neighbourhood Alert has partnered with a select group of like minded organisations, including the ones listed below.  If you live within one of our partenr areas: Nottinghamshire, Derbyshire, Leicestershire, Lincolnshire, Northamptonshire or Cumbria, please visit the relevant county portal site, enter your postcode and select the most appropriate site to join.  If you live anywhere else in England and Wales, please visit and regsiter from there.

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