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Thank you for your help last year. Your results for Hampshire are attached


Dear Resident,

 

I am the Product Director for Neighbourhood Alert which is the secure messaging facility used to power the Neighbourhood Alert system.  I wanted to take a moment to thank you for completing last year’s national survey about your local police and their use of the Neighbourhood Alert system. 

 

As a valued participant, we are sharing the results with you before they are publicised more widely.  Several of last year’s survey questions highlighted important perceptions about local policing, the quality and frequency of information and the usefulness of current messages.

 

Your participation was part of the largest secure email survey in the UK, with over 108,000 people responding. We are incredibly grateful for your contribution last year, the time you spent providing your feedback genuinely influenced improvements to the system, the way it is used by police and the ways it could potentially be used to improve your access to information and even speed up communication when you need to contact the police.

 

The results of the survey have been carefully analysed and presented individually to most police force and national policing leads and at our UK policing conference (click the image below to see a video review of last years conference where the initial results were revealed).  

These insights have influenced how messaging is delivered and highlight the importance of direct messages to, what will soon be 1.5 million registered members across the UK.  For instance, the survey confirmed that 63% of Neighbourhood Alert members do not follow their local police on social media, and 91% of members trust Neighbourhood Alert messages compared to levels between 5% and 31% for social media channels.

 

Many police forces have already adjusted their approaches based on these findings, and many are reviewing their results to see how changes they are making have impacted public trust and perceptions. Members like you who contributed to this survey across the UK, have helped forces compare results and establish best practice.

 

Attached, you will find an overview showing the results for your local police force, (with national averages in brackets for comparison).  I appreciate that this contains lots of data and some members may have questions, so we are hosting a Webinar on Tuesday 17th September at 12pm to run through the various stats and answer any questions that you may have.  Please click here if you would like to attend this free event.

 

Once again, thank you for your participation last year — you have made a real difference to how policing engagement and communication will be shaped in the future. 

 

One final note: the 2024 survey will be sent out soon, and your input will be vital to continuing these improvements.

 

Best regards,

Mike Douglas
Product Director

VISAV Limited 

A UK Registered, British company, all vetted staff, Government level security audited systems and dedicated to supporting UK police and citizens.


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